FAQs for Junipalooza
Looking for media information about either the London or Melbourne editions of Junipalooza in 2020? Would you like images of previous Junipalooza events, want to know about the exclusive releases at the show, or the gins making their debut? All media questions can be emailed to email@example.com
Are there ID requirements or an age limit to enter the event?
You must be over the age of 21 to enter Junipalooza.
We do allow adults who have bought tickets to bring small children (under the age of 5) so long as their are two adults per child and that they are supervised at all times. As it is a gin show, please be aware there will be nothing to cater to children. It is, literally, all about gin. Please also be aware that we cannot accept any form of underage drinking whatsoever – even if it is the parent giving a seemingly innocent “sip, try, test” to their own child. Sorry. Anyone seen doing this will be asked to leave immediately.
What are my transport/parking options getting to the next event?
Tobacco Dock is located at Tobacco Quay, Wapping Ln, London, E1W 2SF
Tobacco Dock is located at the junction of Wapping Lane and Pennington Street, E1. The nearest Overground station is Wapping – no more than 5 minute walk from the venue.
Please note that although the sessions close at 15.00 & 20.00 on the Saturday, and at 16.00 on the Sunday, samples from producers and the sale of cocktails will stop 15 minutes prior to the end of each session. This is to allow for enough time to finish your drinks comfortably, and to give enough time for those looking to buy any bottles off the producers or the Kiosk to do so, before we have to ask everyone to make their way home.
What can/can’t I bring to the event?
Curious minds and water are always welcome! We strongly encourage responsible drinking so there will be plenty of freely available water at each stand, as well as food offerings at reasonable prices.
We do not allow anyone to bring in their own gin / alcohol.
We do not allow anyone to bring their own glassware.
We will not have a cloak room and will not be able to store bags or coats.
Where can I contact the organiser with any questions?
For any other questions – please contact us on firstname.lastname@example.org
Is my registration/ticket transferrable?
Due to the event postponement and offers made to guests when moving from June to September, the following is valid from 7th of April 2020 onwards:
Tickets are not transferable or exchangeable for another session or date. If you have a ticket for a specific session, it is only valid for that session. If you want to change it, please ask for a refund (terms and deadlines apply, see next question) and book a different session.
I can’t attend any longer – can I get a refund?
We understand this can happen and in principal, this is fine and we will issue a refund as soon as we can, just email via the Eventbrite system, or directly to email@example.com with your order number. However, please note that we only accept and process refunds submitted before 14.00 on August 17th 2020.
After this point, all tickets are non refundable, no matter the reason (frivolous or tragic), and no matter how nice (and unfortunately for us, how aggressive) you are. We are sorry, this is final.
Is there disabled access and disabled toilets?
Yes absolutely, both London & Melbourne venues are completely accessible. The entry team and security teams around the venue will be able to assist finding elevators and navigating through the venue if needed.
Please also note that with a purchase of a ticket you agree to be photographed by our professional photographer. These images will solely be used for the promotion of the festival.
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